Policies

PLEASE READ PRIOR TO ANY THE SKI CLUB ACTIVITIES

Jack’s Ski Club – Terms, Conditions & Liability Notice

PLEASE READ BEFORE PARTICIPATING IN ANY JACK’S SKI CLUB ACTIVITIES

By booking or participating in any lesson, ski trip, ski camp, membership, or activity organised by Jack’s Ski Club, you acknowledge that you have read, understood, and agreed to the terms, conditions, and disclaimers outlined below.

Liability Disclaimer

Jack’s Ski Club, including its employees, coaches, instructors, volunteers, agents, directors, representatives, and ambassadors, cannot be held liable for any injury, accident, illness, loss, or damage to personal property that may occur during any Jack’s Ski Club activity.

This includes, but is not limited to:

• Ski camps

• Ski trips

• Ski lessons

• Travel to and from camp locations

• Participation in exercises or training from video tutorials or coaching programs

Participants acknowledge that skiing and mountain activities involve inherent risks.

All participants are responsible for ensuring they have adequate winter sports travel insurance that covers skiing, medical care, and trip interruption for the duration of their trip.

Deposits & Payments

A deposit is required to secure your place in a ski camp.

Deposits are refundable up until the full payment deadline, subject to a 10% administration fee.

Once the full payment deadline has passed, all deposits become fully non-refundable.

The remaining balance must be paid by the stated payment deadline prior to the start of the camp, lesson, or trip.

Failure to pay the remaining balance by the required deadline may result in cancellation of your booking and forfeiture of your deposit.

If Jack’s Ski Club cancels a camp for any reason, all deposits and payments will be refunded in full.

Early Bird Pricing

Discounted Early Bird pricing is only valid when the full camp balance is paid before the Early Bird deadline.

Payments made after the deadline will be charged at the standard camp price.

Jack’s Ski Club reserves the right to amend the Early Bird deadline if another booking enquiry conflicts with a reserved spot. In this situation we will attempt to contact you to secure the remaining payment.

If payment is not received, we reserve the right to release the reservation.

Third-Party Services

Accommodation, meals, lift passes, transportation, and other services may be provided by third-party suppliers.

While Jack’s Ski Club organises these services, we cannot be held liable for disruptions, delays, or cancellations caused by third-party providers.

Participant Responsibilities

Participants are responsible for:

• Arranging valid travel documents (passport, visas if required)

• Holding adequate winter sports insurance

• Arranging travel to the camp location

• Arriving on time for scheduled transfers, lessons, and activities

• Ensuring their skiing ability is appropriate for the terrain and activities undertaken

Minimum Group Size

Ski camps require a minimum of five (5) participants to run.

If the minimum number of participants is not reached, Jack’s Ski Club reserves the right to cancel the camp. In this event, all payments will be refunded in full.

Photography & Video

Photos and videos may be taken during lessons, camps, and trips for:

• Coaching feedback

• Training analysis

• Promotional and marketing purposes

If you do not wish for photos or videos of yourself (or your children under 18) to be used for marketing purposes, you must inform Jack’s Ski Club before the start of the camp.

By participating without prior notification, you consent to the use of such images.

Information Provided

Participants must provide accurate information when booking, including but not limited to:

• Age

• Skiing ability level

• Medical conditions

• Health concerns

• Learning difficulties

• Emergency contact details

This information allows Jack’s Ski Club to deliver safe and effective coaching.

All information is handled in accordance with our Privacy Policy.

Safety

Participants must follow all safety instructions provided by coaches and instructors.

All participants aged 18 or under must wear a helmet while skiing or snowboarding during Jack’s Ski Club lessons, camps, or activities.

Contact

For questions regarding these terms and conditions, please contact:

Jack’s Ski Club
info@jackskiclub.com

Agreement

By booking or participating in a membership, ski camp, trip, lesson, or activity with Jack’s Ski Club, all participants confirm that they have read, understood, and agreed to the terms and conditions outlined above.

Cancellation Policy

If a participant cancels a booking, refunds will be issued as follows:

35 days or more prior to the first day of camp:
90% refund of the total camp cost including deposits

34 days or less prior to the start of camp:
No refund including deposits

Refund percentages apply to the total camp price.

Weather, Snow & Resort Operations (Closures & Conditions)

All camps run regardless of weather conditions, except in cases where the resort is fully closed. Mountain operations, lift access, and terrain availability are controlled by the resort and are outside of our responsibility.

No refunds, credits, or partial reimbursements will be provided due to weather conditions, limited terrain, or resort closures.

At our discretion, we may offer alternative off-snow activities (e.g. video analysis, coaching sessions, or group activities), but these are not guaranteed and form no part of the contracted camp offering.

Ski Resort Closures

Jack’s Ski Club cannot be held responsible for circumstances outside our control including but not limited to:

• Weather conditions

• Natural events or acts of God

• Pandemics or government restrictions

• Ski lift or resort closures

• Travel disruptions

If skiing days are cancelled due to these circumstances, refunds will not be issued.

Participants should ensure their insurance covers these situations.

Illness or Injury

If you are unable to attend a booked lesson, trip, or camp due to illness, injury, or any other reason, no refund will be provided.

Upon request, Jack’s Ski Club can provide a letter confirming your absence to support an insurance claim.

JACK’S SKI CLUB – ONLINE BOOKING WAIVER

Before completing your booking, please read and acknowledge the following terms and conditions.

Assumption of Risk

I understand that skiing, snow sports, mountain travel, and related training activities involve inherent risks, including but not limited to serious injury, illness, property damage, or death.

These risks may arise from factors such as:

• Snow and terrain conditions

• Weather and visibility

• Ski lifts and mountain infrastructure

• Collisions with people or objects

• Equipment failure

• My own level of fitness or skiing ability

By participating in activities organised by Jack’s Ski Club, I voluntarily accept and assume all risks associated with these activities, including risks that may arise from the negligence or actions of Jack’s Ski Club, its employees, coaches, instructors, agents, volunteers, or other participants.

Release and Waiver of Liability

By booking and participating in activities with Jack’s Ski Club, I agree to release, waive, and discharge Jack’s Ski Club, including its directors, employees, instructors, coaches, agents, volunteers, representatives, and affiliates (collectively referred to as the “Released Parties”), from any and all claims, demands, liabilities, damages, losses, or expenses arising out of or related to my participation in any Jack’s Ski Club activity.

This release applies to all activities organised or facilitated by Jack’s Ski Club, including but not limited to:

• Ski camps

• Ski trips

• Ski lessons

• Coaching sessions

• Fitness training programs

• Video instruction and tutorials

Indemnification

I agree to indemnify and hold harmless the Released Parties from any and all claims, damages, liabilities, costs, or expenses (including legal fees) arising out of or related to my participation in Jack’s Ski Club activities, including any claims resulting from my actions, behaviour, or failure to follow instructions provided by coaches or instructors.

Acknowledgment of Understanding

I confirm that I have carefully read and fully understand the terms of this waiver.

I acknowledge that by proceeding with my booking I am voluntarily giving up certain legal rights, including the right to bring legal claims against Jack’s Ski Club for injury, loss, or damage arising from participation in its activities.

Mandatory In-Person Waiver at Camp

Prior to the start of any ski camp or trip, all participants are required to complete and sign a physical liability waiver upon arrival.

Completion of this waiver is a mandatory condition of participation in any on-snow activities, coaching sessions, lessons, training programs, or group events organised by Jack’s Ski Club.

You may preview the full waiver here:
[click here]

Failure to complete the in-person waiver may prevent participation in camp activities.

Agreement

By completing your booking with Jack’s Ski Club, you confirm that you have read, understood, and agree to the terms of this waiver.

Jack’s Ski Club – Privacy Policy

At Jack’s Ski Club, accessible from jackskiclub.com, protecting the privacy of our visitors and members is one of our top priorities. This Privacy Policy outlines the types of information that are collected and recorded by Jack’s Ski Club and how we use that information.

If you have any questions about this Privacy Policy or require additional information, please contact us at:
info@jackskiclub.com

Information We Collect

When you visit our website or make a booking, we may collect certain information including:

• Name and contact details

• Email address

• Booking information

• Ski ability level or camp participation details

• Technical information such as IP address and browser type

This information is used to help us operate our website, manage bookings, improve our services, and communicate with our customers.

Log Files

Jack’s Ski Club follows a standard practice of using log files. These files record visitors when they access the website.

Information collected through log files may include:

• Internet Protocol (IP) address

• Browser type

• Internet Service Provider (ISP)

• Date and time stamp

• Referring or exit pages

• Number of clicks

This information is not linked to personally identifiable information and is used for purposes such as:

• Analyzing website trends

• Administering the website

• Tracking visitor movement

• Improving user experience

Cookies

Like most websites, Jack’s Ski Club uses cookies to enhance user experience.

Cookies may store information such as:

• Visitor preferences

• Pages visited on the website

• Browser information

This data helps us improve our website by tailoring content to visitors based on their browsing behavior.

Users can choose to disable cookies through their browser settings. More information about managing cookies can be found through your web browser’s support documentation.

Third-Party Services

Our website may use third-party services such as analytics tools or advertising networks. These services may use technologies such as:

• Cookies

• JavaScript

• Web beacons

These tools may automatically receive your IP address when interacting with our website and are used to measure advertising effectiveness and improve services.

Jack’s Ski Club does not control these third-party cookies and recommends reviewing the privacy policies of those services for additional details.

Children's Information

Protecting children’s privacy online is important to us.

Jack’s Ski Club does not knowingly collect personal information from children under the age of 13 through our website.

If you believe that a child has provided personal information on our website, please contact us immediately and we will promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and online activities. It does not apply to information collected offline or through other channels.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.